Services & Solutions
At DSA, we quickly ingrain ourselves in our client's business. Personal accountability, deep execution experience, speed-to-market and a commitment to excellence set us apart.
Program Leadership & Project Management
We serve as a nucleus among internal departments, contractors, vendors, and suppliers to manage large-scale business, clinical, and IT transformation projects.
While our clients’ contract for program leadership and project management services, we bring a wide range of skills; from product design to financial acumen to technical expertise, and are eager to drive progress and support internal teams wherever possible.
Use Case
Responsible for the end-to-end execution of a new chronic care management program for a large hospital system, including technology configuration and integration with existing systems.
Care Management Design & Execution
We benchmark your current operations against industry best practices and recommend the highest value levers to prioritize.
We develop triggering logic and operational processes to drive change, promote adoption of changes through a comprehensive readiness and adoption strategy, design member and provider experiences, and track KPIs to realize medical cost savings, administrative savings and improved satisfaction scores.
Use Case
Implemented the 6-clicks mobility process for a hospital system with 13 facilities in four months.
Customer Experience Design & Development
We design and develop custom applications, microsites and content management systems.
Luma certified practitioners leverage human-centered design principles to ensure your brand and message is clearly received by your customers. Our flexible, state-of-the-art platforms allow you to bring your website or application into the future.
Use Case
Created a geospatial tool to navigate members to in-network, high-performing providers for efficient use of benefits.
Managed Services & Hosted Solutions
Host your website and digital tools using secure, modern technology platforms monitored by a Certified Information Systems Security
Professional (CISSP). Instant access to data from anywhere is expected today. We create the bridge from KPIs to insights and turn insights into actions that improve operational results, clinical quality and outcomes, and compliance with regulatory standards.
Use Case
Built a multi-state national payer platform to communicate credentialing requirements, authorization submission and changes to medical policy to contracted providers.
